Looking for a ServiceM8 alternative?

How ServiceM8 prices its plans

ServiceM8 prices its plans by the number of jobs you create each month. Each new job card uses 1 job credit. The paid plans include 50, 150, 500 or 1,500 jobs a month, all with unlimited users. The Free plan is for 1 person and 30 jobs.

figrd prices by plan. Core includes 1,000 jobs a month and Pro includes 3,500, both with unlimited users. Here is the lowest published plan for each range of monthly jobs:

ServiceM8 prices are in AUD and include GST, from ServiceM8's Australian pricing page. figrd prices are the full price you pay; figrd is not GST-registered and does not charge GST. With more than 1 person, ServiceM8's lowest plan is Starter. Over 1,500 jobs, ServiceM8 adds 20c a job and figrd Pro covers up to 3,500.

ServiceM8 costs less up to 50 jobs a month. From 51 jobs a month, figrd costs less than the ServiceM8 plan covering the same number of jobs.

Where the hourly rate check sits

ServiceM8 lists Job Costing on Premium (A$149 a month) and above. Its pricing page describes it as a gauge of how profitable a job will be while quoting, then how much you made after the job.

figrd includes its check on Core and Pro. At setup you enter what the business costs to run for a year and how many hours you can bill. As you build a quote, the quote builder shows the hourly rate your price works out to, next to the rate the business needs. Your customer never sees either figure.

After the job, figrd compares the costs in the quote with the costs recorded on the job.

Two other differences

• Safety forms in every plan. figrd includes SWMS and JSA forms on Core and Pro, filled in and signed on the phone and emailed as branded PDFs. ServiceM8 sells pre-made forms in its Form Store on every plan, and building your own forms needs Growing (A$79 a month) or above.
• Work priced by someone else. When a builder or another business sets the amount, you can check it against your costs before you accept the work. figrd then reports profit and payment speed by who paid.

When ServiceM8 is likely the better fit

Checked on ServiceM8's Australian pricing and getting started pages.

• You work alone and do up to 30 jobs a month. ServiceM8's Free plan costs nothing. figrd has no free plan.
• You want native apps on iPhone and Android. ServiceM8 has both and says its Android app is almost identical to the iPhone app. figrd has no Android app; on Android it runs in the phone's browser.
• You want to take contactless payments on your phone. ServiceM8 says its app takes contactless card payments. figrd takes cards by manual entry and payment links.
• You use MYOB or QuickBooks. ServiceM8 connects to Xero, QuickBooks Online and MYOB. figrd connects to Xero only.

Moving across from ServiceM8

1. Start the trial. Every new figrd account gets 30 days of full Pro, with no card needed to start.
2. Enter your business costs. Setup asks what the business costs to run and how many hours you bill, so each quote has a rate to compare against.
3. Bring your customers across through Xero. If ServiceM8 syncs your clients to Xero, connect Xero in figrd and go through the contact list. You choose to import each contact, match it to one already in figrd, or skip it.
4. Bring your price book across. Import labour and material items from a CSV file, or from your Xero items with the same review step.
5. Quote your next few jobs in both. Keep ServiceM8 running while you price real work in figrd, then decide.

Past jobs, notes and photos stay in ServiceM8. figrd does not import them.

Read the full figrd vs ServiceM8 comparison, or see the Tradify alternative page.